Shipping policy
Shipping Policy – Rosoo Store LLC
Thank you for shopping with Rosoo Store LLC.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–15 business days
- International Orders: 10–20 business days
Delivery times may vary during holidays or due to carrier delays.
Shipping Rates
- Free shipping on orders over $200
- Orders under $200 may incur shipping fees calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number so you can monitor your package.
Incorrect Address
Please ensure your shipping address is correct before completing your purchase. Rosoo Store LLC is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at:
Email: rosoostore93@gmail.com
We will work with the shipping carrier to resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.
Contact Information
Rosoo Store LLC
Email: rosoostore93@gmail.com