This product is customized item, which is not eligible for return without reason.
Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.
Purchase Instructions
1.The pictures of clothes displayed on the page include: a dress, a necklace, a pair of bracelets and a hair accessory. They have different purchase packages, you can choose and buy according to your needs.
2.If the size, color, and style displayed on the page are not suitable for you, we can customize the style, color, and size of the clothes according to your needs. You can provide your specific size (including height, weight, chest, waist, and hips), but customized clothes do not support returns or exchanges.Some customization requirements require additional customization fees, you can contact customer service for consultation.
3.After the package arrives in your country, you need to pay customs duties to ensure that the package can be transported normally (except for those that have already been paid by the platform). Please ensure that your shipping address and information are correct, which is related to whether you can receive the clothes. If the package is returned due to incorrect information, you will be responsible for the shipping cost and customs duties.
4.The rhinestones on the clothes are manually pasted by workers and not produced by machines. Due to the influence of temperature, angle, and worker proficiency, the rhinestones may fall off or be misplaced (generally not affecting the effect and normal use of the dance costume). We provide spare rhinestones as a gift. If there are rhinestones that fall off after receiving the clothes, you can reattach them. We do not accept returns or refunds due to rhinestone issues.
If the above sizes are not suitable for you, you can provide your size information (height, weight, bust, waist, hip) to us, We will customize clothes according to your size, but customized clothes do not support returns or exchanges.
Dimensional measurement method
1.Neck circumference：The length of a loop around the neck.
2.Shoulder breadth：Length from left shoulder to right shoulder.
3.The bust：The length of a circle around the position of the breast nipple.
4.The Waist: The length of a circle around the thinnest part of the waist.
5.The Hip: The length of a circle around the fullest part of the buttocks.
PAYMENT
There are many payment methods available on aliexpress such as credit cards, real-time bank transfers, Electronic wallet,offline payments (bank transfers and Western Union). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by aliexpress, and will not be released to us until you receive your order and are satisfied with it.
CUSTOMER SATISFACTION
Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.
Processing of order
After we receive your order, we will arrange delivery for you as soon as possible. The inventory of each product is different, and the general delivery time is 3-15 working days.
Returns and exchanges
If you don't like the clothes after receiving them, we can handle a return or exchange for you, but you need to pay the shipping cost for the return of the goods and the customs duty upon arrival in China (the customs duty is calculated at 25% of the payment amount).
